Returns & Exchanges
At Symbiote Studios, we want you to be fully satisfied with your fashion finds; if you are not, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all apparel is unworn, unwashed, and still has the original tags attached to be eligible for processing.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact, and attach the shipping label to the outside.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt at our warehouse.